![]() The browser automatically detects if the user's operating system is 32 or 64 bit and downloads the correct version of Webex App.Īdministrators can run the installer with extra privileges and can choose per computer installation and the installation directory. They don't need administrator access privileges on their computer. Users can download and then run the installer file (msi). Webex App installs to the following folder by default: %LocalAppData%\Programs\Cisco Spark. Either the users of an IT administrator can install it. You can install Webex App either per computer or per user. To find the installed version of Webex App, see Find your App version.Īdministrators can check what version of the app their users have by running the Messaging App Version Report, see Reports for your Cloud Collaboration portfolio. Provides the capabilities to make memory improvements.ĭownload either the Evergreen Bootstrapper or the Evergreen Standalone Installer. This improves bandwidth consumption for updates with a reduced app size. How to find the latest compatible for an AMD graphics product For further information on the latest drivers for some graphic products, see the following: Intel Dual-Core CPU 2.XX GHz or AMD processor. The performance of Webex App can be influenced by factors beyond the operating system, for example: network connectivity or other applications on your devices.We don't support using Webex App with pre-release or early release programs, such as the Apple Beta Software, Windows Insider Program, or any other similar programs.We continually review the minimum requirements to run Webex App, and the requirements listed here may change.Open these ports on the Expressways themselves. SIP media between phones and Expressways. Open the following ports for media traversal between phones, Expressways in the traversal pair, and the Webex cloud: Client TCP port 443 (secure)-HTTPS or secure web sockets outbound to *., *., *., and *. Set up the following port access for communication from the system that runs Device Connector: We tested and verified Squid 3.1.19 on Ubuntu 12.04.5. webexdeviceconnector/certs folder for calls made to the cloud and to a Unified CM environment.įor a TLS intercepting proxy, put the CA certificate for that proxy in the certificates folder. Device Connector can’t use other methods to authenticate with the proxy.ĭevice Connector trusts certificates in the. If the proxy requires basic authentication, you also need a username and password. If your organization uses a proxy to access the internet, get the details of the HTTP basic or TLS-intercepting proxy (address, port). To bulk onboard devices to the cloud, install the software on a machine that can reach the devices directly over HTTP. Install the software and perform upgrades using a local account with administrative privileges.įor Hybrid Calling, install the software on a system that has network access to the Unified Communications Manager (Unified CM). Install it on a Windows or Mac device, or a virtual machine that can access your premises environment and the devices. You can download Device Connector from Control Hub. Report an issue-Use the software to submit feedback and automatically upload logs to the cloud. Proxy support-You can connect to a basic auth proxy or TLS intercepting proxy directly by entering the required information in the Device Connector.įedRAMP (Webex for Government) support-From the settings menu, you can configure the Device Connector to point to the FedRAMP Webex cloud instead of the standard Webex cloud. We recommend that you always upgrade to the latest version. Upgrade notices within the software interface-When a new version of the software is available, Device Connector provides a notification, so you can manually upgrade right away. See the Deployment Guide for Hybrid Calling for Webex Devices at for more information.ĭevice Connector also provides the following features: I want to add on-premises calling to my cloud registered devices-This service provides Unified Communications Manager (Unified CM) on-premises calling capabilities to Webex cloud-registered devices. See Webex Edge for Devices for more information. I want cloud features for my on-premises registered device-With Webex Edge for devices, get access to Webex cloud capabilities, and keep your calling and media on-premises. See Cloud Onboarding for Devices for more information. I want to register multiple devices to the cloud-Use a simple CSV file to bulk register Webex devices to the cloud in one step. After you sign in, the splash screen on the Device Connector presents the following device management options:
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